Interim & Change Management
Bad management is like jeans:
Rivets are located in crucial places
Executive management
Optimize your company with our expertise in executive management.
Our tailored services provide targeted support for hotels and restaurants striving for excellence. With in-depth knowledge of the hotel and catering industry, we are at your side as an experienced partner.
Our possible offers at a glance:
Individual training programs
- Tailor-made training for managers in the areas of employee management, customer service, conflict resolution and operations management as well as innovations in terms of products and new services in the area
Personnel development and coaching
- Targeted support for the further development of managers in order to achieve professional goals and increase performance and to support the career planning of the corresponding managers
Operational analysis and optimization
- Identify potential for increasing efficiency and implement feasible solutions for cost savings and process and product improvements together with managers.
Performance management and incentive systems
- Implementation of performance evaluation processes and incentive systems to increase employee motivation and productivity.
Compliance consulting
- Comprehensive support in complying with all legal and regulatory requirements in the HoGa industry during onboarding and offboarding as well as daily tasks and requirements.
Guest experience optimization
- Best practices for outstanding customer service and guest relations to create memorable experiences. Putting new findings in this area into action and operations. Active training in dealing with guest reviews.
Our services are based on deep industry knowledge and proven management methods. We strive to understand the individual requirements of your company and work with you to develop solutions that lead to sustainable success.